BazarChic enhances Customer Experience with Diabolocom


Fashion e-commerce site BazarChic accelerates its customer experience transformation with Diabolocom

  • Making customer service a customer voice listening center
  • Complete redesign of the email channel
  • The rise of self-care
Key figures
  • 95% of response rate in 24 hours
  • -50% contact rate per order
  • Increased customer satisfaction

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