Discover Diabolocom's Customer Success Stories

Amicio uses Diabolocom’s Quality Monitoring tool, adaptable and efficient to meet specific quality standards.

Mantrac Group integrated the Diabolocom contact center solution with Salesforce CRM to enhance its worldwide customer service.

Hisense France, supported in its exponential growth by Diabolocom, automates its customer service.

Solocal hits prevention and retention goals through seamless integration of Diabolocom into Salesforce CRM.

By integrating the Diabolocom solution, Bouygues Immobilier has seen a significant improvement in the quality of its customer service.

In the insurance sector, where availability and flexibility are crucial to meet customer needs, Diabolocom plays an essential role and meets all of Henner’s requirements.

Cordon Group, a Diabolocom customer since 2010, continues to exceed quality of service requirements, with a Quality of Service rate of 91% in 2023.

The integration between Salesforce and Diabolocom allows Clark to communicate with its customers in a targeted, efficient, and timely manner, while increasing its conversion rate.

Culligan experienced notable improvements in customer service ROI and increased satisfaction by implementing Diabolocom’s generative AI, reflected in a higher NPS score.

Hager chose Diabolocom’s cloud solution to unify their interface between their CRM and telephony for 9 European markets.

As part of its drive to improve its customer relations strategy, Carrefour Banque, the banking subsidiary of the Carrefour Group, implemented the Diabolocom solution in record time.

To meet its growing customer experience expectations, ManoMano reached out to Diabolocom for a new telephony solution to improve its customer relations.

Corsica Ferries is a shipping company looking to improve its omnichannel customer relations. The company suffered from a lack of flexibility in the management of both incoming and outgoing calls and emails.

Marketshot is part of the La Poste group and hosts the leading online comparison platform Choisir.com. Marketshot chose Diabolocom to enhance its inbound and outbound call management.