Air Liquide secures diagnosis thanks to video assistance 

Landing-CasClient-AirLiquide

 

 

The technical teams' efficiency and customer satisfaction:

2 key points for Air Liquide

Air Liquide
  • World leader in gases, technologies and services for industry and healthcare
  • 80 countries and 3.7 millions clients and patients
  • 500+ agents

 

Challenges
  • High customer satisfaction and 24/7 service
  • Set up of the video assistance for remote diagnosis
  • Support

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