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Automated Quality Monitoring
Artificial Intelligence

Automated Quality Monitoring: Boost Customer Satisfaction

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Gen AI in CX
Artificial Intelligence

Why should customer relationship managers adopt Gen AI to improve the customer experience?

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Interview with Kevin El Haddad | Head of AI R&D
Artificial Intelligence

Interview with Kevin El Haddad, Head of Research and Development in AI at Diabolocom

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Diabolocom partners with CroissantLLM, the first bilingual French-English LLM.
Artificial Intelligence

Diabolocom: a key player in the creation of CroissantLLM, the new “Made in France” AI model

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Artificial Intelligence

Voicebots: what’s at stake for the customer experience?

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Diabolocom is the proud to receive the the 2024 Frost & Sullivan Product Leadership Award for AI Innovation
Artificial Intelligence

Diabolocom’s Artificial Intelligence named French market leader by Frost & Sullivan Institute

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The complete guide to NLP natural language processing from Diabolocom
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Natural Language Processing (NLP): a complete guide

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How can Artificial Intelligence improve the customer experience?
Artificial Intelligence

How can AI improve customer experience? Transforming how companies interact with their customers

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How to reduce after-call work with AI ?
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Reducing After-Call Work (ACW) with Artificial Intelligence

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The ethics of artificial intelligence in the customer experience
Artificial Intelligence

The Ethics of Artificial Intelligence in Customer Experience

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Impact of Artificial Intelligence on Customer Service
Artificial Intelligence

The Impact of Artificial Intelligence (AI) on Customer Service

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AI gives a new measure of customer satisfaction.
Artificial Intelligence

How to measure customer satisfaction with AI?

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Artificial Intelligence

Diabolocom acquires Phedone: Improving Customer Experience through Artificial Intelligence

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