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Home office and call centres
Contact Center

How to manage your calls from home?

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Contact Center

Videoconferencing is easier thanks to WebRTC technology!

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Self-service in customer relation
Customer service

Make self-service great again!

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Contact Center

Videoconference at the core of customer relations

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Diabolocom expansion abroad
Contact Center

Diabolocom on top of the market in 2020

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Customer service

3 commandments for achieving success in customer experience

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Customer service

Why should you answer inbound calls in less than a minute and how?

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Contact Center

Contact center: Bot or smart IVR?

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Contact Center

Data driven call center optimization

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Contact Center

Manage the activity of your call center with wallboards

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News

Celebrating the contact center industry at the UK National Contact Center Awards

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Customer service

How can you optimize your call center call routing?

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