Blog EN

Outbound Calls

Maximising the benefits of voice in customer service

Read the article
News

E-retailers elevate their contact center CX at the eCommerce Expo 2018

Read the article
Contact Center

3 reasons why brands still need voice in their customer relations

Read the article
Contact Center

5 ways to combat common customer service complaints

Read the article
Contact Center

Three things that should never happen in your contact center

Read the article
Contact Center

Diabolocom and Photobox: an excellent CX during high seasonal demand

Read the article
Contact Center

Results of Forrester’s 2018 CX index

Read the article
Contact Center

Building human connections in contact centers

Read the article
Contact Center

Employees are still key for an optimal customer experience

Read the article
Contact Center

Why voice interaction is still essential in customer service

Read the article
Contact Center

GDPR: An opportunity to enhance trust relationships with your clients

Read the article
Contact Center

3 reasons why emotion is the new frontier in customer relations for 2018

Read the article