English
Français
Deutsch
Español
Italiano
Português
Proprietary AI features
From Voice Analytics to Agent Assist, our proprietary AI features can be added to any plan—or seamlessly integrated with your existing contact center software via API.
Scale your CX with the perfect plan
Choose the Diabolocom solution that best fits your needs
Voice
Get started
Starting at
$60 / named license*
Effortlessly handle your conversations with premium voice quality
Omnichannel
Get started
Starting at
$99 / named license*
Engage with your customers on their preferred channels
Select Individual AI Point Solutions for your own CCaaS Platform
Quality Monitoring
With the power of Proprietary AI, our Quality Monitoring platform can quickly and easily analyze 100% of your contact center interactions.
Boost your solution with ready-to-use add-ons
International phone numbers
Get professional phone numbers for your team or keep your existing ones when switching to Diabolocom.
Web call-back features
Add a call-back button to your website to eliminate wait times, manage incoming call traffic, and personalize every interaction.
HDS-compliant hosting
Protect your customers’ personal data with Diabolocom’s HDS-compliant hosting.
PCI DSS-certified secure payments
Ensure secure phone payments with Diabolocom—fully compliant with PCI DSS standards.
Automatic campaigns
Automatically route calls to available agents, and track the performance of each campaign.
Single Sign-On (SSO)
Enable Single Sign-On so your team can access all your tools—including Diabolocom—with just one click.
Mobile Plans
Equip your on-the-go agents with dedicated mobile numbers and maintain full control over every customer interaction.
Frequently Asked Questions
What types of businesses is Diabolocom designed for?
Backed by 20 years of CX expertise, our solution is built to serve contact centers, customer service teams, and sales teams of every industry—from banking and insurance to automotive, e-commerce, manufacturing, real estate, healthcare, leisure and travel.
Our platform adapts to your organization’s needs to deliver smooth, high-performing, and fully customizable customer interactions.
Do I need Diabolocom’s full contact center platform to access Diabolocom’s AI features?
Not at all. Diabolocom’s proprietary generative AI can be integrated into any contact center solution via API. It’s also available on demand within the Diabolocom cloud contact center platform—giving your teams access to a powerful, all-in-one tool.
Want to explore how our low code no code AI can support your use cases? Reach out to our experts!
How do I sign-up for a Diabolocom plan?
Our expert will help you define the right plan based on your specific goals. Request your free assessment today.
Can I connect the Diabolocom contact center platform to my existing CRM or tools?
Yes. Diabolocom offers native integrations with leading CRMs and business tools—including Salesforce, Salesforce Service Cloud Voice (BYOT), Microsoft, Microsoft Teams, Hubspot, Oracle, Zendesk Sell, Zendesk Support, SAP, and many more.
Need something custom? We also support tailored integrations to give you unified communication and a 360° view of your customers.
Are there any hidden fees with Diabolocom?
No hidden fees—ever. Over 350 businesses trust our clear, transparent pricing.
Our pricing is based on a monthly per-user license and usage-based charges for voice minutes, voice transcription, data storage, SMS, and more. This makes budget planning easy and predictable.
Does Diabolocom support named users and concurrent users licensing models?
Diabolocom supports both named users and concurrent users models to suit different business needs. A named user license is assigned to one specific user, whether they’re actively using the platform or not. A concurrent user license, on the other hand, allows a fixed number of users to access the platform at the same time, regardless of who they are.
Can I use Diabolocom as my telecom provider?
Yes, you can use Diabolocom’s telecom services or keep your current provider. Diabolocom is a certified telecom operator for both fixed and mobile services.
We offer flexible options for managing your telephony and providing all types of virtual numbers. You’ll get one point of contact—no more back-and-forth between providers—and we can port your existing numbers to ensure service continuity.
*All prices are shown before taxes and are based on a 3-year commitment for a minimum of 150 named licenses. Additional telecommunications fees, usage charges, and optional services are not included. The prices and descriptions on this page are for informational purposes only and do not constitute a binding offer or contractual commitment from Diabolocom. They are subject to change without notice. To receive a formal proposal, please contact [email protected]. **Upgrade your solution with our proprietary AI add-ons, seamlessly integrated and ready to use. Contact our team for details: [email protected].