CTI Salesforce
Contact Center

3 good reasons to integrate your call center solution with Salesforce

Manage teleprospection software
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Choose the right teleprospecting software to boost your sales

Home office and call centres
Contact Center

How to manage your calls from home?

Contact Center

Videoconferencing is easier thanks to WebRTC technology!

Contact Center

Videoconference at the core of customer relations

Diabolocom expansion abroad
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Diabolocom on top of the market in 2020

Contact Center

Contact center: Bot or smart IVR?

Contact Center

Data driven call center optimization

Contact Center

Manage the activity of your call center with wallboards

Contact Center

Coaching advisors: the differentiator in the quality of CX

Contact Center

5 good resolutions to make you stand out with your customer experience in 2019

Contact Center

Optimize your contact center with CRM integration