What is a virtual number?

A virtual number is a phone number that’s not tied to a physical phone line or SIM card. Instead, it uses technologies like WebRTC to let you make and receive calls over the internet, with little to none geographical limitations. Unlike traditional phone lines, virtual numbers are cloud-based. That means you can: Route incoming calls to different teams or departments based on custom rules you set in your CCaaS. Manage multiple local or international numbers without the need for on-site telecom infrastructure. Display a specific outgoing number depending on the service, country, or customer segment you’re contacting.

How to set up a virtual number with Diabolocom

Getting a virtual number with Diabolocom is quick, hassle-free, and doesn’t require any technical expertise, our team handles everything for you. We offer full-service setup and support: Choose your virtual number type: local, national, international, toll-free, or premium-rate. We tailor the configuration to fit your cloud telephony system. Fast activation, no matter your location or how complex your requirements are.

What are the benefits of virtual numbers?

Virtual numbers offer flexibility, scalability, and a better customer experience, without the limitations of traditional phone lines. Whether you’re a growing business, a global enterprise, or a customer support team, here’s how virtual numbers can give you a real edge: Reach customers anywhere : virtual numbers aren’t tied to a specific location. You can create local numbers in multiple regions or countries, even if your team is based elsewhere. This helps you build trust and improve answer rates by showing a familiar caller ID. Simplify call routing : with virtual numbers, you can route calls to the right person or department based on time of day, language, customer type, or any rule you define. This makes your support faster, smarter, and more efficient. Scale without infrastructure : no need for traditional phone lines or on-site systems. You can add or remove virtual numbers as your business evolves, ideal for remote teams, seasonal peaks, or international expansion.

Virtual phone numbers for your contact center agents

Get professional phone numbers for your team, or bring your existing numbers with you when you switch to Diabolocom.

Get your virtual numbers

Diabolocom is an operator that can provide virtual phone numbers.

Keep your existing numbers

Maintain service continuity by porting your current numbers to Diabolocom. No need to give up the numbers your customers already know and trust.

You’ll have access to geographic, mobile, international, or verified toll-free numbers. Skip the hassle of canceling with your current provider, Diabolocom makes number porting easy for your entire contact center team.

A fast, hassle-free setup

Give your agents a professional, flexible solution with Diabolocom’s virtual contact center numbers. Manage your communications effortlessly, with zero technical complexity.

Our team handles the setup and implementation for you. We also train your agents, so they can hit the ground running and start delivering results from day one.

Diabolocom offers geographic or international numbers

Give your teams more flexibility

Phone numbers ported, created, and managed by Diabolocom work independently from your internal infrastructure, so your sales team can operate with a virtual number that isn’t tied to a physical location.

Virtual numbers let you organize your teams however you need. Build smart routing scenarios based on geography, language, or any criteria that help you serve your customers better.

Team flexibility granted by virtual phone numbers

Simplify operations with a single provider

Your call center shouldn’t have to juggle multiple carriers for your virtual numbers. With Diabolocom, you get one trusted partner for everything.

Centralize call management, track detailed billing, and access the performance data you need to optimize your team’s productivity.

Port your existing business numbers or create new ones, easily, all in one place.

A single operator for all of your virtual numbers

The highest standards of service

Diabolocom controls its entire hosting and telecom infrastructure, built to deliver high availability and premium voice quality.

Our virtual phone number system ensures reliable call routing with minimal geographic restrictions, so your teams stay connected no matter where they are.

Highest quality of service with Diabolocom

"As a telecom operator, Diabolocom also provides telecom voice services with a better quality than other operators."

Jean Gourdault-Montagne
CEO

Discover Diabolocom, telecom operator and software publisher

REQUEST A DEMO

As a telecom operator, Diabolocom can provide you with any virtual business phone number your company may need in over 100 countries

USA (+1)

United Kingdom (+44)

France (+33)

Italy (+39)

Denmark (+45)

Belgium (+32)

Poland (+48)

Sweden (+46)

Germany (+49)

Canada (+1)

Brazil (+55)

Mexico (+52)

Australia (+61)

Hong Kong (+852)

Japan (+81)

India (+91)

Singapur (+65)

And many more!

CRM integration

Integrate your Diabolocom call center software to your CRM or trade tools in a few clicks such as Salesforce, MS Dynamics, ServiceNow.

Centralize and manage your customer data on a single interface.

Diabolocom is natively integrated with your CRM and business tools.

Choose the right virtual phone number for you!

National number

Celebrate your company’s homeland! Create a national and unique virtual phone number for your company.

Calls to national numbers are also included in your customers’ “unlimited” landline and mobile packages.

For your customer, calling is also “free”.

Geographic numbers

Play the “local” card with an area code that identifies your location!

Choosing a local number for your virtual phone system tells your contacts that your company or contact center is based in their region.

Freephone numbers

Give your customers the option of calling you for Free of charge from a landline or mobile.

A short freephone number will be easier for your contacts to remember which makes them more likely to call!

Get a virtual business telephone number now!

Premium-rate numbers

Enhance and fund some services that you provide to your customers with premium-rate numbers.

International numbers

Create a virtual phone number for each country through a single operator and strengthen your international presence.

Offer your international customers and prospects the opportunity to contact you at no additional cost through a toll-free number.

Make your services reachable abroad with a local number.

Frequently Asked Questions

A virtual number is a phone number that’s not tied to a physical phone line or SIM card. Instead, it uses technologies like WebRTC to let you make and receive calls over the internet, with little to none geographical limitations.

Unlike traditional phone lines, virtual numbers are cloud-based. That means you can:

Route incoming calls to different teams or departments based on custom rules you set in your CCaaS.
Manage multiple local or international numbers without the need for on-site telecom infrastructure.
Display a specific outgoing number depending on the service, country, or customer segment you’re contacting.

Getting a virtual number with Diabolocom is quick, hassle-free, and doesn’t require any technical expertise, our team handles everything for you.

We offer full-service setup and support:

Choose your virtual number type: local, national, international, toll-free, or premium-rate.
We tailor the configuration to fit your cloud telephony system.
Fast activation, no matter your location or how complex your requirements are.

Absolutely. If your business is growing or expanding into new markets, Diabolocom can provide new virtual numbers quickly and efficiently.

More than just a software vendor, Diabolocom is also a telecom operator and cloud host. That means we control the entire service chain, ensuring smoother operations, faster response times, and high system availability.

You get:

Instant number availability
Coverage in 100+ countries
Access to all pricing tiers

Virtual numbers offer flexibility, scalability, and a better customer experience, without the limitations of traditional phone lines. Whether you’re a growing business, a global enterprise, or a customer support team, here’s how virtual numbers can give you a real edge:

Reach customers anywhere : virtual numbers aren’t tied to a specific location. You can create local numbers in multiple regions or countries, even if your team is based elsewhere. This helps you build trust and improve answer rates by showing a familiar caller ID.
Simplify call routing : with virtual numbers, you can route calls to the right person or department based on time of day, language, customer type, or any rule you define. This makes your support faster, smarter, and more efficient.
Scale without infrastructure : no need for traditional phone lines or on-site systems. You can add or remove virtual numbers as your business evolves, ideal for remote teams, seasonal peaks, or international expansion.