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Telephone answering service
Customer service

Telephone 24/7 answering service: definition, benefits & tools

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What's the difference between homeshoring and teleworking?
Contact Center

Homeshoring and telecommuting: what are the differences?

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Interview with Kevin El Haddad | Head of AI R&D
Artificial Intelligence

Interview with Kevin El Haddad, Head of Research and Development in AI at Diabolocom

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Improve content center efficiency with workflow automation
Contact Center

Improve contact center efficiency with workflow automation

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How to avoid being flagged as spam?
Sales

Successful outbound calling: how to avoid being flagged as spam ?

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Sales

4 reasons to launch outbound calling campaigns

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Contact Center

Diabolocom selected for Hub France IA’s AI 2024 mapping exercise

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Contact Center

Voice & Data: Why do you need to harness voice data?

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Contact Center

5 advantages of a Web Call Back solution for your customers and teams

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Diabolocom partners with CroissantLLM, the first bilingual French-English LLM.
Artificial Intelligence

Diabolocom: a key player in the creation of CroissantLLM, the new “Made in France” AI model

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All about CCaaS - Contact Center as a Service
Contact Center

All about CCaaS (Contact Center as a Service)

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Teleprospecting software, how to choose?
Sales

Telemarketing software: 8 criteria for choosing your solution

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