Manage your calls in Hubspot

Handle your calls quickly and easily from Hubspot.

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Calls are efficiently handled with Diabolocom's HubSpot integration.

Smart routing via the CRM

Qualify, prioritize and route your inbound calls using your CRM data!

A VIP customer will be routed to the most competent available agent.

Diabolocom's HubSpot integration enhances the routing of your incoming calls.

Contact card display

An incoming call? The customer contact card automatically appears in your interface, even before you pick up the phone.

In the blink of an eye, you have access to the information you need to process the customer’s request. Fast and efficient!

Agents have access to customer information in HubSpot during calls on the Diabolocom interface.

Take advantage of a contact center solution integrated with HubSpot

Call history

All your calls are automatically logged in the HubSpot contact card.

In addition to the call log, you have a url link that gives you the possibility to access the recording directly from the contact card.

Selfcare

Automate certain requests using data from your CRM! A call concerning the status of an order? Thanks to our integrations and voice synthesis, your advisors can focus only on high value-added calls.