Remote Working

Continue all of your contact centre operations  from home! 

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Guarantee the continuity of your activity 

Diabolocom has been supporting companies with sales and customer service teams working remotely for over ten years.

Our fast deployment, user friendly interface and login from anywhere capability means that our customers are prepared for anything!

Empower your remote teams

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Fast implementation

A web browser: that's all your sales and customer service teams need to handle their calls and emails, wherever they are. Whether at home, off-site or at-home, your agents can work from anywhere.

Thanks to integrated WebRTC technology there is need to install a phone nor to have a softphone anymore! Everything is handled directly from your teams' web browser.

Easy, fast and efficient!

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A tailored solution

Inbound calls, Outbound call campaigns, email, SMS: your remote teams benefit from the same features as your office teams .

Get the most out of all your data and increase your productivity. Help your agents with call qualification and distributions, gain contextual feedback of key information, view customer records through your CRM,  and share post-call workflows based on data insights.

 

 

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Real-time supervision

Your supervisors have all the tools they need to manage their teams's activity wherever they are.

Tailor your call strategies and make the right decisions thanks to real-time statistics and reports.

Add modules, build your capabilities and support your teams through our flexible and tailorable platform.

Benefits of our contact center solution for home office

Blazing fast deployment
Ease of use
Web RTC integrated technology
CRM integration
Real-time supervision
Rich functionalities
Premium call quality
Professional support
10+ years' expertise