Diabolocom has been supporting companies with sales and customer service teams working remotely for over ten years.
As our call center software comes with fast deployment, user friendly interface and login from anywhere capability, means it that our customers are prepared for anything!
Fast implementation
A web browser: that's all your remote sales and customer service teams need to handle their calls and emails, wherever they are. Whether at home or off-site, using cloud contact software means your agents can work from anywhere.
Thanks to integrated WebRTC technology there is need to install a phone nor to have a softphone anymore! Everything is handled directly from your teams' web browser.
Easy, fast and efficient!
A tailored solution
Inbound calls, Outbound call campaigns, email, SMS: your remote contact center teams benefit from the same features as your office teams .
Using cloud contact center software means you get the most out of all your data and increase your productivity. Help your agents with call qualification and distributions, gain contextual feedback of key information, view customer records through your CRM, and share post-call workflows based on data insights.
Real-time supervision
With a virtual contact center platform your supervisors have all the tools they need to manage their team's activity wherever they are.
Tailor your call strategies and make the right decisions thanks to real-time statistics and reports.
Add modules, build your capabilities and support your teams through our flexible and tailorable contact center solution.
