Home Office

Contact Center: go digital! 

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Guarantee the continuity of your activity 


Diabolocom digitized call centers way before other experts.

For more than 10 years, Diabolocom has been supporting companies with sales and customer service teams working remotely.

Empower your remote teams

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A fast implementation

A web browser: that's all your sales and customer service teams need to handle their calls and emails, wherever they are : at the office or in Home Office.

Thanks to integrated WebRTC technology there is need to install a phone nor to set a softphone anymore! Everything is handled directly from your teams' web browser.

Easy, fast and efficient!

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A tailored solution

Inbound calls, Outbound call campaigns, email, SMS: your remote teams benefit from the same features as your office teams.

Get the most out of all your data and gain productivity: qualification and distribution of interactions, contextual feedback of key information, customer record, post-call workflows, ...

 

 

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Real-time supervision

Your supervisors have all the tools they need to manage their teams's activity.

Tailor your call strategies and make the right decisions thanks to real-time statistics and reports.

Help your teams thanks to active listening.

Benefits of our contact center solution for home office

Fast blazing deployment
Ease of use
Web RTC integrated technology
CRM integration
Real-time supervision
Rich functionalities
Premium call quality
Professional support
10+ years' expertise