Diabolocom digitized call centers way before other experts.
For more than 10 years, Diabolocom has been supporting companies with sales and customer service teams working remotely.
A fast implementation
A web browser: that's all your sales and customer service teams need to handle their calls and emails, wherever they are : at the office or in Home Office.
Thanks to integrated WebRTC technology there is need to install a phone nor to set a softphone anymore! Everything is handled directly from your teams' web browser.
Easy, fast and efficient!
A tailored solution
Inbound calls, Outbound call campaigns, email, SMS: your remote teams benefit from the same features as your office teams.
Get the most out of all your data and gain productivity: qualification and distribution of interactions, contextual feedback of key information, customer record, post-call workflows, ...
Real-time supervision
Your supervisors have all the tools they need to manage their teams's activity.
Tailor your call strategies and make the right decisions thanks to real-time statistics and reports.
Help your teams thanks to active listening.
