Boost the efficiency of your online customer service!

email contact centre client service client

Maximize your first contact resolution rate

Reduce response time thanks to a response-type database.

Optimize your processing time thanks to an automatic and smart routing of all your emails.

Choose the best routing strategy for your emails

Contact Centre Software


  • Email reception according to your skills
  • Display of all essential information in a single interface thanks to an integration with your business tools
  • Access to interaction history

CRM integration intelligent IVR


  • Design of routing scenarios
  • Response-type management
  • Native integration with your business tools, thanks to our Web Services, toolkits and APIs
Contact Centre KPI Supervision


  • Quality control of emails sent by agents
  • Real-time statistics displayed on customizable Wallboards to make the right decisions quickly
  • Reporting and access to EDRs (Email Detail Record) to drive the contact center and define the best strategy

The strength of our email management software

Intuitive interface
Seamless CRM integration
Skills management
HDS-certification (Health Data Hosting)

CTI integration in a few clicks

Our 100% cloud email management solution is natively integrated with your CRM and business tools.

Know more