Integrate AI into Customer Service
AI is revolutionizing and transforming various aspects of our society, and customer relations are no exception.
Diabolocom understands this well and offers its clients a generative AI tool dedicated to contact centers, capable of enhancing customer knowledge, ultra-personalizing interactions, and improving overall performance.
A Fully Controlled AI
To fully benefit from generative AI platforms, it is crucial to choose a provider that guarantees data sovereignty, transparency, and performance.
Diabolocom controls the entire production chain, which has already attracted many companies. Discover how in this white paper.
Choose a Responsible, Sovereign, and High-Performance AI
Data is a major asset for companies, and the advent of generative AI only accentuates this trend. Essential for improving the customer experience and optimizing CCaaS (Contact Center as a Service), the data processed by AI helps reduce the operational costs of the contact center. More details in our white paper.
Quality Monitoring and AI: A Finer and Broader Analysis
Is measuring the quality of your customer service calls a chore for your supervisors? Now, thanks to AI, automatic and objective evaluations are possible.
Learn more about our Quality Monitoring tool, which facilitates decision-making and allows training to be targeted according to your agents’ skills.
