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Our customer testimonials and webinars

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Webinars

WEBINAR: How Mantrac-Caterpillar supports its customer facing teams during the pandemic?

In this webinar learn more about Salesforce integration, CTI integration, home office organisation and supervision for sales & customer service.

Customer testimonial

WONDERBOX - a Salesforce integration in a few clics

Wonderbox has chosen Diabolocom to manage its inbound calls and outbound call campaigns on an international scale.

Customer testimonial

MANTRAC GROUP: Superior Customer Service

Since Mantrac started using Diabolocom, all its problems of call loss and poor voice call quality have disappeared, thanks to Diabolocom's expertise.

Customer testimonial

BBGR: transforming customer relations

Alain Asset explains how a poor choice of service provider almost led to the loss of their transformation project, and how Diabolocom teams helped them to turn things around.

Customer testimonial

Air Liquide: voice quality and support, 2 key factors

A world leader in industrial gases, Air Liquide is present in 80 countries around the world. Thanks to Diabolocom, the major French industrial group is improving the customer experience by guaranteeing optimal support and premium voice quality 24 hours a day, 7 days a week.

Customer testimonial

iQera: simplification and integration with business tools

A French leader in credit management and acquisition services, iQera places customer experience at the heart of its strategy. Diabolocom supports the group's ambition by simplifying the integration of our solution into their business tools.

Customer testimonial

Younited Credit: integration with business tools, one of the major challenges

Diabolocom integrates with Younited Credit's custom telephony tool. As an online credit specialist, the company is accelerating its growth in Europe and aims to offer its clients an enhanced customer experience at a global level.

Customer testimonial

Photobox: a top customer experience, even during seasonal peaks

Mike Massimi, Director of Customer Experience for the PhotoBox Group, explains how PhotoBox is improving its seasonal call peaks with the Diabolocom solution.

Customer testimonial

Habitat: agility is the key to successful international deployment

Habitat is the leading online retailer of furniture, decoration and home equipment in France and Europe, with more than 1,000,000 customers delivered in 10 countries, and a 94% satisfaction rate.

Webinars

Optimize your contact centre with CRM integration

Discover all the good reasons to integrate CRM and contact center solutions to improve customer relationships and sales.

Customer testimonial

Coyote: international and outsourced customer relations, how to have a unified vision?

Coyote Group is the leader in driver assistance. With a community of 5 million users, it has been elected Customer Service of the Year 2019 in its category. Diabolocom is Coyote's partner since 2011.

Customer testimonial

MeilleursAgents : from 2 to 100 BtoB agents in 3 years

Founded in 2008, MeilleursAgents is the 1st real estate information website in France. Its aim is to help individuals and estate agents meet each other to make the success of real estate projects easier.

Customer testimonial

Weber: understanding its flows to transform its customer service

Weber, world leader in industrial mortars, has chosen Diabolocom to enable the transformation of its customer services, initially siloed and based on the telephony of production plants.