iQera unifies its voice tools with Diabolocom


Simplification and integration with business tools: 2 challenges for iQera

iQera
  • French leader in credit management and acquisition services
  • 1400+ agents
  • 80% Outbound calls
Challenges
  • Unification of the different phone systems within the group
  • Integration with their in-house CRM and business tools
  • Payment by phone - PCI-DSS

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