Outbound Call Campaigns


Increase your reachability rate!

Outbound Calls

Boost your calls' performance

 

Choose the dialing mode that best suits your needs: preview, progressive or predictive.

Set up call strategies based on defined criteria and optimize your reachability rate.

Empower your agents with personalized call scripts which allow them to answer their client's objections.

Set up your Outbound Call Campaigns easily

Contact Centre Software

Agent:

  • Refined interface designed to be as intuitive as possible to increase productivity
  • Access to call scripts to guide conversation
  • Possibility to send SMS or post-call emails with a single click

 

Call Script Contact Centre

Administrator:

  • Targeted callback management to increase reachability rates
  • Configure your call scripts using an intuitive call script editor
  • Creation and launch of call campaigns in just a few clicks

 

 




Supervision Contact Centre Reporting

Supervisor:

  • Active listening of communications to help your teams progress
  • Ability to assign agents to one or more call campaigns in real time
  • Real-time statistics displayed on customizable Wallboards and deferred reporting

Key points of our Call Centre Software

Intuitive interface
Premium call quality
Support
Predictive, Progressive, Preview
Call script
Callback Rules
CRM Integration
PCI-DSS Certification
HDS Certification (Health Data Hosting)

CRM integration and business tools!

Our Outbound Call Campaign Software is natively integrated with your CRM and your business tools.

Know more